I have a new art store front site. I had my painting professionally photographed at a lab, and they also ran a print. It was spot on. That was a great lab. I ordered a canvas print of this painting for my mom from Bay photos (through the back end of my ASFs website). It was staggeringly horrible! The painting is an extreme close up of a yellow rose. entire painting is all yellow. The Bay Photo print of the painting was BROWN. Straight up BROWN. No where near yellow. Its hard to imagine that anyone could have thought this was acceptable. On top of that...I dont know how they managed it, but also my brush strokes were....now blocks of (the wrong) color. I do not paint that way. It was the strangest thing I could imagine. The colors were ALL off...the highlights were a weird color. The shadows were like a purple chalk. So bad. So weird. I contacted BAY PHOTO every day for a week and never heard back! Its been two weeks and still havent heard back.I complained to ASFs and they interceded. Saying, "Bay needed to recalibrate their printer". Ah...ya' think?! What if I had been a customer!? How would the customer not know that I am not the worst painter. Also i tried to UPS the painting back to Bay and their address on the invoice is incorrect. They mistyped their own address. Two zip code numbers are transposed. Not professional. I still have not heard from BP and its been two weeks now.ASF said Bay will reprint it now. No idea if it will be passable. Im assuming Bay is a cheap factory lab.Im afraid Ive wasted my money on art store fronts. I would avoid this lab!(Use J6 in alhambra instead!)
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Professional photographic printing, press printing, canvas wraps, mounting, Metal Prints, and more for pro photographers around the world from our state-of-the-art lab in Santa Cruz, California.
