terrible customer service. it seems as though their CS doesn't care to work through issues with their customers. they very clearly list production times, but then when production times are not met (usually not even met within a few days of their stated lead time) and we reach out to ask where our order is, their only response is production times are not guaranteed, and there is nothing they can do. Such a bummer becuase we've been happy with the final product, but the other factors are not worth it and we've had to let down our clients who were expecting their orders within a certain time frame.
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Professional photographic printing, press printing, canvas wraps, mounting, Metal Prints, and more for pro photographers around the world from our state-of-the-art lab in Santa Cruz, California.
