It's been nearly two weeks, and my package is still missing. I have no idea where it is, as both their tracker and the shipping company's tracker are not functioning and indicate it's still in the warehouse. The customer support representative I spoke to was very kind and assured me it's on the way, which is why I’m not giving this a one-star rating. However, given the overall experience, including the week it took to reach a real person for help, I won't be shopping here again.
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