I purchased the Napoleon Prestige 825, it was an open box item that displayed that it only had a dent in the back panel. When i recieved the grill the lines to the power burner were also broken. I called and they said get in touch with Napoleon and i did, they sent the replacement part right away, but i have no idea how to put it on, you have to disassemble many parts. Im very upset that they did not disclose that other things were wrong with the unit. Im left with a broken grill which i paid alot of money for. BBQ guys could atleast of tried to make me feel better by added a discount or giving me a credit.
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