I wanted to open a bank account - SMS was never sent for authorisation, so I couldn't start the video process. Password in the app was labelled as "wrong", although checked multiple times. Written to support - they answered back with standard templates, never answered my questions and ignored my requests to delete my data. After 5 angry emails, I finally got the confirmation that the data will be automatically deleted after 1 month of not finishing the process. NEVER AGAIN with this bank!
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