I have had my house Insurance with BCAA for 1.5 years now, I bought a new house in Peachland and I have never experienced such poor and Unsatisfied and Unprofessional service in over 30 years, I would rate this overall company Half a star in there customer service, they should hire people that know how to treat people, all these young kids do not know how to treat people, unqualified young people that want $25.00 / Hr with $1.50 of quality service. The gal's name was Rita she told me that they do NOT call lawyers, Realtors or Home Inspectors, there called me back several times to complain that I was not very nice on the phone not a word about Rita lying and covering there ass no mention of getting me home insurance like there suppose to be doing, they are a insurance firm to help you with Insurance. The manager emails me back and cancel's my Insurance policy Do yourself a great service and boot this company all together. I would never in my lifetime Ever recommend BCAA to anyone, this company should be shut down, they should train people how to treat customers, there customer service is very poor, you get better service at Tim Hortons from illegal immigrants working in the country.
Claim your business profile now and gain access to all features and respond to customer reviews.
Roadside assistance, car, home and travel insurance, with BCAA Membership is Rewarding. Join BCAA for exclusive insurance savings and member benefits. Become a member today.
