Called for roadside assistance on 9am in the morning due to a flat tire. They said it will be around 1 hour and 50 minutes until they get to New Westminster. 2 hours and 20 minutes passed, no calls nor msgs. I called dispatch and they said it will be another hour. 1 hour and 20 minutes past, a tow truck finally shows up. The guy looked at my car and he requested a flat truck to come pick it up. I called dispatch to confirm with the request. Dispatch informed me it will be around 2 more hours to get there. 1 hour and 30minutes past, a same model tow truck shows up, tells me that I need a flat and now I am still waiting for that flat and it's almost 2pm. How can they mess this up so badly???
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