07.04.2025BCD is absolutely the worst I have experienced in 20 years. I travel 70 days a year on business. BCD is top scorer for poor service, this is not my first problem with this travel agent I must say all trips are booked in Business class,all companies can miss a flight, and this one due to technical errors. This happens to all companies.I contact the local BCD office in MDE airport their employee / could not help (no employee who could speak English / but via Google Translate, was asked to call the hotline, which was answered with that I should call within normal office hours. 08 to 17, which I then had to wait for the clock to be 08.and there I was told that because BCD's own travel agents have booked my trip in 2 different booking numbers, I lost my connecting trip due to "no show" and had to buy a new ticket myself, even though the error lies with BCD Travel.really bad customer service
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