A total joke and frustrating, painful waste of time. I have had to deal with them because my employer use them. Critical mistakes in my flight ticket that only added stress prior to a flight and causes repeatedly waste of time. In addition, I was booked with a budget airline, the airline website lists the tickets price around 80 pounds but the BCD bill came for over 500 pounds. Yes.. amazing. They cannot even care to include with the e-ticket details of the baggage restrictions, only "be prepared, airlines may charge differently for baggage". I would be embarrassed to work for this company - a joke!
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