I am writing to express my deep disappointment with the poor customer service I encountered at the store. After previously having no issues refilling a gas bottle, I was met with refusal due to a claimed lack of a date. Despite providing proof of the inspection date, the staff remained dismissive. After driving for half an hour, I left feeling infuriated. I later resolved the issue at a different store, which was a much smoother experience. This incident has led me to reconsider visiting again.
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BCF stock a wide range of boating, camping gear and fishing equipment both online and throughout Australia with over 100 stores nationwide, making BCF Australia's top outdoor retailer.
