I had an absolutely horrendous experience with Be.EV, and I feel compelled to warn others. I used their charging service 2 YEARS AGO, which was clearly marked as FREE in their app and invoice. Suddenly, out of nowhere, I received a debt collection email from CRS demanding payment for this so-called "overdue" charge. Naturally, I contacted Be.EV directly to understand why I was being charged for something that was listed as free. Instead of providing any clear explanation, they completely dodged my questions and kept telling me to contact CRS. How does that make any sense? They are the service provider, yet they refuse to explain their own charges! Even now, the charging history in their own app still says Free Charging, Free Connection Fee, and Free Parking — yet they claim I owe money. The invoice for this charge also clearly shows £0.00, so how did they suddenly decide I owe them anything? Not only did they fail to notify me of any outstanding balance for 2 WHOLE YEARS, but now they are letting a third-party debt collection agency chase me without even justifying why I owe anything! This is beyond unprofessional—this is shady and unacceptable business practice. Be.EV has shown a complete lack of accountability, refused to take responsibility, and is making customers chase a debt collector instead of answering basic questions. === Avoid this company at all costs! ===
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We’re Be.EV – the fastest growing public electric vehicle charging network in the UK.
Born in the North and powering the Nation – our mission is simple; to make public EV charging simple, reliable and available to everyone.
With a growing network of over 700 electric vehicle charge points across more than 200 locations, we offer the right charging speeds in the right places - along busy routes, at popular destinations, and right in the heart of your communities.
Whether it’s a quick pit stop whilst shopping or a recharged battery after a long day’s work - we provide drivers access to fast, rapid and ultra-rapid charging solutions where they need them most.
Alternatively, we offer attractive revenue models for property owners and landlords who require EV charging solutions at their locations. Working closely with our team of experts, you can unlock a new revenue stream with market leading EV infrastructure, all at zero cost to you.
Majority owned by Octopus Energy Generation and backed by NatWest and KfW, we’re committed to building a network fit for today and tomorrow.See more
