I feel that I've been wronged by this service, having lost $895. I cancelled my subscription back in 2021, yet they unlawfully reinstated it and have continued to bill me without my consent or any notification for five years. I attempted to reach out through their chat support (which doesn't allow direct communication with a representative) and filled out an online form. They informed me that they couldn't assist because I was outside their timeframe. This has been the most frustrating experience with any company I've encountered. It's unbelievable that they haven't faced consequences. I believe we need to pursue a class action lawsuit.
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