beachsissi.com

Very Upset

Very Upset! RETURN ISSUES SEE BELOW. The quality is poor and does not look like the picture on the website. Fabrics are cheap and look completely different than what the site looks like. Returns are ridicules as I had to email them wait three days for a response and then learned the options are too expensive. Choice returns are not worth it, below is the copy of my reply email from Justin?Who's Justin?_____ (Beachsissi)Apr 22, 2025, 14:59 GMT+8 Thanks for contacting. We sincerely apologize that our products did not meet your expectations. But we state clearly on site that return shipping cost is on customer's part.To help you fix the problem effectively, here we offer 4 solutions for your reference: A) Exchange for 1 new product without extra cost: If you agree to keep the original product, we can arrange to resend you 1 new product you like, and you are not needed to pay extra cost. (Most customers choose this)B) Exchange for 4 new products: If you agree to pay the shipping cost USD$80 and keep the original product, we can arrange to resend you 4 new products you like, and you are not needed to pay extra cost.C) Fast partial refund: You keep the original product without return, we refund 12% of the product which you wanna return. This way can save you much effort and time.D) Return for full refund: If you are prefer to return and ask for refund, please arrange return to address provided below within 7 days and provide a valid return tracking number. We will refund you after we receive your return. Our return address is: Receiver: LixuanDetailed address: 2002shi, Wangduguojidasha B Zuo, Zhangbayi Lu, Yantaqu.City: Xi'anState/Province: ShaanxiZip Code: 710065Country: China. Phone number: +86 17301192901

Date of experience: Apr 23, 2025