I came across an advertisement on social media for a three-night getaway in a scenic area. After contacting them, I was informed that I didn't qualify after paying £150, but they offered an upgrade to a week and directed me to another company for a supposedly better deal. Upon speaking to that company, I learned I would have to pay extra based on the holiday I wanted. I specifically requested a holiday in the UK due to my small dog. Their website is a complete mess, as many others have noted. Now, I find myself dealing with yet another company. While they offered good prices for UK holidays, it seems my £150 deposit has vanished. After being shuffled between three companies, I've decided to escalate my complaint to the relevant authorities, as it appears this company collects deposits without delivering anything. If needed, I will pursue a claim through small claims court to make my experience known.
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