This company has been a terrible experience for me. I tried to order a blanket which never arrived because UPS delivered it to the wrong place. The customer service response from Bearaby has been terrible. They finally got confirmation from UPS that UPS had located the parcel and told me it would be delivered despite me telling them 4 times I no longer wanted the item and just wanted my money back. Bearaby said the parcel had to be returned by me before refund, but it STILL has not arrived. they "kindly" said they would waive the refund fee. At present - it has been almost 2 months since I ordered something and nothing has arrived and I have wasted hours and hours repeatedly asking Bearaby to give me back my money. Be very careful about ordering from here.
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Our philosophy is that self-care should bring joy, functional design should prioritize utility, and restful rejuvenation should happen organically, without the need for medication. By utilizing scientific research, utilizing remarkable sustainable materials, and applying innovative product development strategies, we transformed this vision into a reality.
| USA: https://bearaby.com
| Europe: https://bearaby.euSee more
