I made a one-time purchase that turned out to be a subscription without clear consent or a renewal reminder. I was charged $137 unexpectedly, only received a confirmation email after the charge (which went to spam), and was given one hour to cancel. When I asked to return the unopened product, I was told recurring orders are “not eligible for return”—even though their own website says returns are possible with a restocking fee.This is a textbook bait-and-switch. You can’t say returns are allowed and then refuse them when asked. Luckily, I disputed the charge with my credit card company and won. Avoid this company if you value transparency.
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