Update: B&D have been quick to respond and address my concerns, so I am very appreciative of that. Shannon was super helpful and apologetic, so I am more than happy to change my review based on this service. They are a small business and I also apologise for not recognising that.
No acknowledgement of my order after a week, yet took my money the next day, I have emailed 3 times and got no response, I will be raising a dispute with my bank now. Will not order from these again.
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