This has been one of the most disappointing online shopping experiences I've encountered. My order was significantly delayed and never showed up. I sent over 10 emails seeking a resolution, but each time I received excuses rather than genuine assistance.
Rather than accepting responsibility, they insisted that I reach out to the shipping carrier myself, despite the fact that they are the ones with the contract, not me. This behavior is entirely unacceptable and unprofessional.
After weeks of waiting, a total lack of accountability, and endless email exchanges, I had no choice but to file a chargeback with my credit card to avoid losing my funds and wasting more time.
To add insult to injury, I later found out that these same shoes are available on other platforms for just $5–$10. This company is clearly marking up cheap products and offering nonexistent customer support.
Save yourself the hassle, time, and money. Avoid purchasing from this company.
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