I ordered shoes in the wrong size (my bad). I sent a refund request the day I received them on February 11th. No response. Sent an email on the 17th. No response. Just sent another email today, the 20th, as I am approaching the 14 day return period and am quite frustrated that the company has yet to even acknowledge me. Save yourself the money and do not order from their website. The AI chat bot kept sending broken links to the return form and was of no actual help. Will update if I ever hear back and can return my shoes.
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We are NOT "Bearefoot Shoes". Please don't confuse us with that other company.
We sell minimalist footwear, including the first minimalist barefoot style boot handmade in the USA.