Avoid buying from this company. I've been very disappointed. My parcel was left outside in direct heat, and despite my concerns about heat-sensitive products, no meaningful action was taken. Communication was poor, and responses were slow and unhelpful. I had left clear delivery instructions, but the package was left in direct sunlight. When I opened it, the products were extremely hot and unusable. I've purchased skincare in Australia before without issues from other retailers. I recommend choosing a different option.
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