beautyempirestore.com

4.4
4.4 Based on 204 reviews

Free shipping on orders over 75$, same day shipping, your one stop shop for all things beauty. We are committed to serve you with the upmost quality of service....

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E. Evans
If it's out of stock, please say so before you take my money.

I wish that your website reflected all the products that were unavailable for purchase. I discovered your store from buying your items through Amazon actually. I am very pleased with your products. It's why I decided to skip the middle man so to speak. Maybe you should take a page from their book though. Don't take the customer's payment until you actually check that you have the item in stock. It is a real hassle. Especially if it's an emergency and you need the hair ASAP. The customer then has to spend more money buying something else, most likely from somewhere else and spend extra money that they didn't plan on spending. Which was the case for me and the situation that you put me in. Don't get me wrong, I did receive my refund. However it's disappointing to see my bank account being used for extra purchases I didn't plan on making at that exact moment. It doesn't make a customer feel safe, satisfied or even have faith in making future purchases with you.

1
Date of experience: Sep 15, 2021

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