I was excited to order a perfume that I’ve been unable to get shipped to the UK as the maker only ships within US. The shipping from the US was almost the same price as the perfume (no surprise here it’s always so expensive in any store) my order came to £129 total including shipping. This works out approx $167 USD, so I was surprised to get a order cancellation email later in the day explaining orders to UK/EU need to be $150 minimum, and if I choose a more expensive shipping option this would bring my order up to the minimum transaction value.I replied asking for an explanation as I was confused I thought my order met the minimum required spend if shipping was included. They replied saying it had to be $150 before tax and shipping. They appear to be making it up arbitrary rules for some unknown reason, as they don’t want my custom that’s fine I’m at least grateful for a reply and refund it seems I was lucky to get that after reading others experiences here.
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