I booked over the phone for an appointment at West Bridgford, only realised on checking my email the night before that they had booked me into city centre branch. This wasn’t my choice of salon. Reception do not make it clear that the phone line gets transferred to city centre at times and reception do not ask which salon you wish to book with either. I attended city centre salon this morning. Prompt treatment for brow wax and tint but then had to wait another 40 mins to get my lash lift done. All treatments were good but had to tweezer some hairs on one brow at home. No after care advice provided with lash lift however. Not the best experience at a pricy salon. 10am appointment took ages in the end.
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