I echo what others have said—I ordered this in a post-partum haze without checking reviews first. What I received was nothing like the product shown in the videos. It was just a looped piece of fleece with no stretch, making it unusable for baby wearing. When I requested a return, they informed me that I would have to pay $20 for return shipping and even suggested a 20% discount instead. I've initiated a chargeback with my bank, which seems to be working. I recommend others in the same situation do the same.
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