Avoid Because of Alice.
I ordered a dress for an event which arrived damaged (broken zip). I paid for a replacement with next-day delivery to a London address a week before my event — the replacement never arrived.
Because of Alice confirmed I would be refunded, but then declined the refund via Klarna and still took £400 for an item that never arrived. I was left without a dress for my event and am now being completely ignored despite multiple emails and kept my £400
Unacceptable service. I would not recommend this company.
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