I am finally annoyed enough to completely move my banking out of BECU. 1. Horrendous fraud prevention outsourcing that rendered my credit card useless on several occasions with no explanation. Stropped using the card and thus lost cash back benefits of several hundred dollars/year.2. TWO terrible auto loan experiences. Despite filling out online application and being pre-approved, both experiences were 2hrs in the branch working with people that had never been trained on how to process and fund an auto loan.3. BECU does not recognize my federal passport card as valid ID. It's good enough for border agents and TSA but not BECU. (lost my driver's license and waiting on replacement) They verified ID using a series of questions, cut me a large cashier's check ($10k+), then called me 5 minutes after I left to let me know the check was useless because of how they verified my ID. As a result, I look like a clown and wasted my time and the seller's time.
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BECU is a member-owned financial cooperative dedicated to supporting the financial health and well-being of our members and communities. We offer a range of products, services, and educational resources designed to help members save money and reach their financial goals.
Beyond banking, our community giving programs support local organizations that strengthen the places our members live, work, and play. Since 1935, our mission has remained the same: to make a positive difference in our members’ financial lives, one person at a time. Discover what sets BECU apart.See more
