Two words come to mind when i think about how BECU treated me. Evil and diabolical. They will screw you over without warning and then gaslight you when you call for an explanation. Their policies are never stated to you. You are expected to know them as if you were an employee. If you misunderstand anything, it's already too late. Make sure you answer EVERY SINGLE one of their calls throughout the day, which can come at any hour (even if you don't recognize the number and aren't expecting a call). They will not attempt any other forms of communication, and it will come back to bite you (it did for me). I am so glad to be cutting ties with them forever. Never again.
Claim your business profile now and gain access to all features and respond to customer reviews.
BECU is a member-owned financial cooperative dedicated to supporting the financial health and well-being of our members and communities. We offer a range of products, services, and educational resources designed to help members save money and reach their financial goals.
Beyond banking, our community giving programs support local organizations that strengthen the places our members live, work, and play. Since 1935, our mission has remained the same: to make a positive difference in our members’ financial lives, one person at a time. Discover what sets BECU apart.See more