I’ve tried to assume the loan for my current residence that I’ve been living in and paying the mortgage since going through divorce for the past year and a half.From Day one, working with Darlene Adams, who just refused to give any explanation at all of how the process works or why I was denied, to Linda Steele who blatantly stated that their department was understaffed And no one cares if or when they get back to people because they aren’t paying overtime anymore since Covid was dying down, my opinion could been totally different if just one of them had clearly communicated some parameters or expectations. I paid $45,000.00 towards my principal, re- amortized the loan with orders from a Judge for my ex husband to comply and applied again And I was still denied. My mortgage payment currently is 2463.40 at 3.875% for 16 years 9 mo left. I’ve applied for a new loan, also through BECU, and have been approved. The payment of the new loan I was approved for is 2382.00 at 6% interest for 30 years. A whole 81.40 difference. Can you explain how someone can be disqualified for a whole 81$? Couldn’t I of just put down more money towards my mortgage to reduce the payment more? Any amount of communication would have been so appreciative from Cenlar but it just never happens. All attempts at communication from ANY other BECU staff is just that “I don’t work in that department so I do not know.” How about, can I talk to someone who does know the answer ?
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BECU is a member-owned financial cooperative dedicated to supporting the financial health and well-being of our members and communities. We offer a range of products, services, and educational resources designed to help members save money and reach their financial goals.
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