I bought two sets of queen bed sheets upon receiving I realized this was the same brand I had bought from
A competitor and found them to be of poor quality. I immediately contacted BB&B customer service advised the representative the sheets were still in the original packaging and requested a RMA # which was issued. I was advised I would have to pay the return shipping charge and agreed to pay. I paid $71.67 for the sheets, my refund issued by BB&B was only $18.67. I again phoned customer service to complain why they only refunded $18.67 and was told the $53.00 included return shipping and handling fee. I had purchased from BB&B all my adult life until they closed all their retail outlets and was always pleased doing business at their stores. But never again will I ever order from their mail order store. I highly suggest and recommend anyone who reads this review never , never do business with BB&B either.
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