We purchased a bed from this company which turned out to be very low quality, not sturdy at all, legs were made of plastic and the picture was misleading as the headboard was a lot smaller (to the point where you could barely see it past pillows) and was a much darker colour (we purchased green for a splash of colour and the headboard is so dark that it looks black in some lights). On top of this, we purchased a mattress to come with the bed. This mattress was in no shape for anyone to sleep on. You could see every single coil spring, which meant you could feel every single one of them, deeming the mattress unsuitable for use. When we sent through a complaint straight away, they told us because we had put the bed together we were not entitled to a full discount. How are you meant to know if a bed is sturdy and how small the headboard looks until you have put it together? Further, they told us that it was our own fault for ordering a standard mattress as opposed to the superior one. Does that mean you should not be able to sleep on a standard mattress that was still over £100? Their customer service team was very unhelpful and unfortunately buying the bed has been nothing but a nightmare for us. We’ve lost our money because there was no way that we could sleep on it, and they would not provide a full refund. We’ve now seen other reviews stating the same on the same bed, with no solution. I would not advise purchasing from this company, it is not worth the headache.
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Bedkingdom.co.uk Is the UK 's Leading online retailer of Bedroom Furniture products; We have provided 1000s of happy customers with express nationwide delivery of a wide variety of furniture products Bedkingdom.co.uk aims to provide high quality furniture at the best possible prices without compromising! Our personal service and expert advice ensures our customers needs are satisfied from the order through to delivery.See more
