We were informed by a collection agency that the demand case has been closed. It was already established that we had no payments due and never will. Now, we have requested the service to provide a complete formal closure report along with an apology letter. After sending two reminder emails, we have still not received anything. The demand was unfounded and in violation of unfair commercial practices. I want to stress that we have never been a client of this service and do not plan to be in the future.
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