We were informed by a collection agency that the demand case has been closed. It was already established that we had no payments due and never will. We have requested the service to provide a complete formal closure report along with an apology letter. Despite sending two reminder emails, we have yet to receive anything. The demand was unfounded and a breach of unfair commercial practices. I want to emphasize that we have never been clients of this service and do not intend to be in the future.
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