I have been in touch with a representative since the last update, and they have shown understanding regarding the situation. I recognize that mistakes can happen and that delivery times can be longer, especially during this season. The representative appears sincere in their efforts to resolve this issue. I have now received a date for when the replacement will arrive, and I will provide another update once it is received. Initially, I was informed just three days before Christmas that the courier was unavailable and was asked if I could make a two-hour drive, which is unreasonable given my disability. The following day, I was told that the PC would arrive but without a GPU, meaning I could turn it on, but gaming would not be possible. Additionally, one of the front USB ports is non-functional, and the casing feels loose. They assured me that the GPU would be sent before New Year's but did not provide a specific date when I inquired. Communication has been poor, with two different staff members providing conflicting information. Over the past two weeks, I received several emails promising that the PC would be fully operational by Christmas.
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Bedrock Computers offers high quality, powerful and customisable Gaming Computers at rock bottom prices. We offer both new and reburbished systems.
Brand-new Gaming PCs are starting at around £800, so it's no surprise why our systems are popular, as they're a fraction of the price. Yet, they look the same and will run the same games. Your Bedrock Computer comes with free Unlimited Premium Support Line, and it's a no brainer to choose us! Suitable for enthusiasts, parents and first time buyers - we can help those who don't have a clue, and those who know what they're looking for.
Because we often use existing PC components, we have a very low carbon footprint, as we don't buy in to the electronics manufacturing industry. Our promise to the environment is responsible CO2 neutral delivery, plastic-less packaging and the use of some recycled components.See more
