I ordered a silk pillowcase three weeks ago. The company claims it was shipped, but I have yet to receive it. No tracking number was given, leaving me unable to check the parcel's status. Additionally, I haven't received a clear update on its whereabouts. For a brand that markets itself as premium and operates within the EU, I expect better transparency, quicker communication, and reliable delivery. If this isn't resolved soon — especially since I am also in the EU — I will request a full refund.
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Everything that's needed for the best night's sleep.
Inspiring bed linens, goose-down duvets and pillows, pyjamas, towels, and home accessories. Top quality fabrics and minimalist design.
Join us on our journey towards pure rest. Buy online, and enjoy worldwide home delivery.
