Ordered scooter parts in Aug 2020 they claim to have the largest stock in the uk yet everything I ordered was out of stock! They didn’t contact me to tell me my parts were out of stock. When I did finally get through to them it was false promise after false promise and one particular guy Dan in customer services was very condescending and rude to speak too!! The parts started to arrive in dribs and drabs! they then sent me the wrong back rest and expected me to send it back to them at my cost, although after a numerous amount of phone calls they did finally arrange to have it collected at there cost! Customer services continued to give me false promises while I waited for the last item to arrive I was promised a phone call about my item by Dan guess what he didn’t ring me back I rang them again and I was told the owner ( apparently Dan) would ring me back, he didn’t, Finally and had enough and ask for a refund I was told the customer services that they couldn’t issue a refund and there was nobody available to issue a refund🤯 I had to ring them a further 2 times before finally today I received a refund from them!Business all done now, all parts I received in the end bar from 1 part to which I have received a refund! It wasn’t a pleasurable experience And I will never use them again!
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With over 35 years of experience and 15,000 scooter parts in stock, Beedspeed is the place to shop for all of your scooter spares, repairs and upgrades.
