I have ordered lots of stuff online & through visiting the store in the past but I'm afraid you've lost another customer. I ordered a Vespa rally rear light and the order was delivered swiftly & was well packed. However the Light had the rubber gasket missing that is clearly in the photos on the web page. Not only that but it was a return as It had a previous Customers return letter in it asking for a refund! I wrote to you asking if you could send me out the missing gasket and explaining that you'd sent me a returned item but over a week(and counting) and no reply to my email. I've spent over £800 in the last year with you & had a load more stuff i needed but I will be going elsewhere now. You need to remember for every Scooterist you let down they are advising other Scooterists to shop elsewhere. You could be a great business If you cared a little more for your customers. I guess the fact that it is now owned and manned by people that have never owned a Vespa or Lambretta & have no interest in them has a lot to do with the Poor attitude.
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With over 35 years of experience and 15,000 scooter parts in stock, Beedspeed is the place to shop for all of your scooter spares, repairs and upgrades.
