I ordered jeans for a Christmas gift on December 17th with a 48-hour delivery option, but nothing arrived. After following up via email twice, they finally showed up today. Unfortunately, they fit more like skinny jeans than regular ones, so I requested a return. I spent £40 plus £4.95 for delivery, and now I’m expected to pay another £4.95 for return shipping, meaning I'll only get back £34.05. I'm nearly £10 out of pocket for a Christmas gift that didn't arrive. Very unimpressed.
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