My partner ordered beer a week ahead of a birthday as a gift. The terms state they aim to deliver within 72 hours. The birthday has now passed, and there is still no sign of the order. I haven't even received an acknowledgment of the order, although payment was taken. We've tried calling multiple times, but the calls go straight to voicemail, and emails go unanswered. Whether the order will ever arrive is uncertain, and we will not use this service again. Update: My beer eventually arrived with two extra bottles as a courtesy, and the beer was good. I've increased my rating from 1 to 3 stars.
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