I am extremely disappointed with my experience with Beerwulf.I purchased a machine as a gift, only to later discover that the compatible consumables have been discontinued. This has left me with a machine that cannot be used for its intended purpose. There was no clear or explicit warning at the time of purchase that ongoing availability of these products was at risk.Under EU consumer protection law, products must be fit for purpose and maintain reasonable usability over time. Selling a machine while discontinuing the essential consumables shortly afterward fails to meet this standard and places the burden unfairly on the customer.Beerwulf has neither offered a satisfactory solution nor taken responsibility for rendering this product unusable. I therefore formally expect a refund, replacement, or appropriate compensation, in line with EU consumer rights. If this issue is not resolved, I will consider escalating the matter through official consumer protection channels.This experience has significantly damaged my trust in the brand. I would strongly caution others against purchasing machines from Beerwulf without a clear guarantee of long-term product support.
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