I would give negative stars if possible. This company is likely working a dropship scam (or blatantly just scamming people). My experience is on par with other reviews here: ordered 2 mantle stocking/garland orders in November. First time they shipped it, nothing made its way to me. They reshipped and when I got the package it was missing pieces. I emailed them asking for them to ship the missing parts. They offered a $12 refund. I refused and requested the missing pieces be sent to me. They offered $14 as a refund. Again, I said no as I needed all the parts for anything to work as intended. I offered to ship back for a refund and they said it was too expensive to do that. I'm currently out almost $150 and they are demanding I pay shipping (which is almost $100 since it's metal and going to China). I'm still disputing with PayPal and my bank trying to find a solution, but it seems PayPal is fine with them scamming their customers. Don't make the mistake I did - I should have known when I couldn't see any actual reviews on their website that this wasn't on the up and up, but I stupidly wanted the mantle holders since we have an unusually thick and long mantel and nothing else I had found would work. Please don't purchase from this company, save yourself the headache and loss of money.
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