I originally contacted this company several weeks ago and was very pleased to see that they shipped to the UK. However, when I got to the point of placing the order, the shipping charges were more than the actual brush cost!! I noticed that the method of shipping was “express”. So I contacted them to ask if there was an option for standard shipping as I could not justify paying more on postage than on the item itself. It took days, but when I finally got a reply from “Jade” (not the owner as is implied) it was a standard email saying that they are unable to offer free shipping and giving me a discount code. It was as if she had not even read my email as the reply was completely irrelevant. I have written twice more since then and both times have received the same gibberish answer. That bears no relevance to my query. I have asked her to transfer the matter to the Manager there..... I asked this three days ago.... and I have heard absolutely NOTHING. This behaviour has made me strongly doubt the authenticity of this business and I would warn fellow shoppers to be wary.
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