I made a purchase of over $1,000 in luggage in one day, and the service advertised free shipping for orders over $150. However, when I decided to buy an additional piece of luggage that was under this threshold, I was charged $14.95. After exchanging more than 10 emails with a representative, I was informed that they couldn’t waive this fee. It's quite disappointing as they seem to overlook the bigger picture, and I requested that my issue be escalated to management. Just sharing this experience for others.
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The best travel gear and accessories for the modern traveler. These are perfect for weekend sleepovers, beach days, and summers in the south of France. Designed and created by Shay Mitchell.
