Brand new machine, 6 weeks old develops a fault. They leave us 3 weeks and still no parts in stock. Absolutely horrendous service and standards.
Beaware they use Hotpoint for repairs who as everyone knows don't have the best reputation.
So a disabled family of 4 with 2 dogs has NO WASHING MACHINE for 3 weeks now and no sign of repair.
WHY NOT REPLACE ? The fact it's only a mere 6 weeks old is enough evidence the fault was from the factory.
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