I recently had a phone call trying to obtain insurance with this service, and it was quite a hassle. I receive a discount through my workplace, but the representative asked for excessive information about the company, even though it was visible on his screen. I eventually understood what he wanted and provided the necessary name, but it still wasn't enough. I mentioned the title on my paycheck, yet that did not resolve the issue either. I informed the assistant that I had lost all interest and received a dismissive response. This service was incredibly difficult to deal with and caused me a lot of frustration.
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