The service canceled my insurance without any prior warning, and I received no email or phone call regarding it. When I tried to rectify the situation, they gave me the runaround about needing paperwork, which I was only informed of after calling. I had been a customer for three years, and prior to that, I had been with the company they acquired for 12 years. The customer service was the worst, and when I requested to speak to a manager, they refused, citing company policy. I was able to complete my insurance with another provider in about 25 minutes.
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