Initially, they requested pictures of the vehicle, which I provided. After that, there was no follow-up until much later when they asked for a driver's abstract from Quebec. Subsequently, I received a letter stating they would cancel my insurance after I had emailed the requested abstract. During the holiday season, they informed me I had a week to obtain an additional driver's abstract from another province, or my rates would increase. When I communicated that I couldn't meet the deadline and requested a rate adjustment, they claimed the registration process had taken too long due to their poor communication. Ultimately, they decided to cancel my policy just two days before it was set to end. Overall, the service was disappointing, characterized by misinformation and ineffective communication, making the entire registration process unnecessarily lengthy. If it were possible, I would rate them negatively.
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