Purchased a Bistro 90 cm aluminium table in 2023 and within a year the metal table top was flaking off. i reported it to Beliani and sent pictures to them, for which they kindly sent a replacement top after some delay.However, when I opened the well packaged table, I found that the top had hardly any paint applied to it and markedly less than the first top. The replacement top is completely black spot marked showing, or what i think it showed, bare metal, as though it had been only given a cursory blow over during the manufacturing process. I advised them again and sent them pictures showing clearly all the black spot marks, though still awaiting a response. I simply do not understand why there no quality control for such a product, particularly when they refer to selling high quality products and each item is solid workmanship.The hassle is really just in the amount of emails and chasing up. In total so far I have sent 20 odd emails. At the moment there is no response from customer care to the latest issue.
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Beliani es una empresa online de origen suizo y una de las compañías en Internet que registran mayor crecimiento en los últimos años, ofreciendo mobiliario de alta gama a precios asequibles.
Disponemos de una gran variedad de muebles y accesorios de interior y exterior, de la más alta calidad. Envíamos nuestros productos desde el almacén directamente a la casa del cliente.
Todos nuestros productos tienen garantía de 2 años y si alguno de ellos no cumple con tus expectativas, tienes hasta 365 días para devolución.See more
