I originally ordered a bed on 4 August. The Beliani website stated delivery within 6 working days. Instead, my order has turned into a long series of excuses and false promises.Order was handed to XPO with two tracking numbers. From day one, both links returned an error, so on 13 August I asked Beliani for help and an ETA. On 21 August they replied that, due to a “technical issue with the truck”, the tracking “was not uploaded”, but assured me the order was already on its way and should arrive “later today or tomorrow” — then repeated “within the next couple of days”. They also said they were “monitoring the delivery”.It’s now 26 August and nothing has arrived. No working tracking, no proactive update, just copy-and-paste reassurances that didn’t materialise.In my experience, Beliani and their courier partner were unreliable, misleading, and failed to deliver anywhere near the promised timeframe. I regret ordering and would not recommend — I’m now looking to buy elsewhere.
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Beliani es una empresa online de origen suizo y una de las compañías en Internet que registran mayor crecimiento en los últimos años, ofreciendo mobiliario de alta gama a precios asequibles.
Disponemos de una gran variedad de muebles y accesorios de interior y exterior, de la más alta calidad. Envíamos nuestros productos desde el almacén directamente a la casa del cliente.
Todos nuestros productos tienen garantía de 2 años y si alguno de ellos no cumple con tus expectativas, tienes hasta 365 días para devolución.See more
