I ordered and paid in-full for a bed on December 7th. Despite the commitment to ship it out within 14 business days, the bed was not consigned to Novati Trasporti until January 8th. Due to the holidays, I was ok with being patient. But another +2 weeks have past and my purchase has not been delivered. Emails to Novati have resulted in auto-text... but no reply ...and most importantly, no bed.So, my review of this transaction is still open for a more positive outcome. But at a certain point (I think that 2 MONTHS would be more than fair), I am going to have to cancel the order, demand a refund, and go out to purchase my bed from a vendor that can actually deliver it. Amazon does not even accept your payment until an item ships. I have been without my money, without my purchase, and without a response for too long. Let's wait and see.
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