Received damaged goods, contacted support via phone because they not respond at all via email after 2-3 weeks. Customer support is absolutely horrible and will not offer any immediate solution, non stop continuous stalling over several months. They were not interested in refunding the full amount for the damaged goods that we received and claims that the reason is a store policy that specifies that customers have to report damaged goods within 24 hours of receiving the package. Completely illegal and out of line with our local consumer laws. There are also a number of other completely nonsensical policies such as having to keep the freight label as well. The quality of the other goods we received were low and I am of the impression that this company merely re-sells and re-ships low quality Chinese furniture. DO NOT RECOMMEND.
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